General conditions of sale

Article 1 – Obligations of the Provider

1.1 – Obligations of the Provider
The Provider agrees to provide services to the best of their abilities, using all their skills and expertise, and to make every effort to ensure the Client is fully satisfied. The Provider must keep the Client informed of the progress of the services, and must inform the Client of any issues the Provider encounters in the execution of their obligations under this Contract.

1.2 — Legal status
The Provider agrees to inform the Client of their moral, legal and fiscal status. The Client reserves the right to demand proof that the Provider is compliant with all relevant governmental agencies. The Client confirms that they are compliant with labour legislation.

Article 2 – Obligations of the Client

2.1 – The Client agrees to:
a. make sure that the Provider receives any information and documents required for the correct execution of the service in good time;
b. pay for the services in accordance with Article 5 of this Contract;
c. inform the Provider in case of legal redress or liquidation, by registered letter with acknowledgement of receipt, in order to allow the Provider to register their debts with the competent authority by the deadline.

2.2 – Cancellation
The Client cannot cancel a sale if the Client has asked the Provider in writing to provide goods or services as quickly as possible, due to an emergency or an exceptional situation, and/or if the Provider has, in good faith, already executed a substantial portion of the contract before the Client notifies them of the cancellation.

Article 3 – Responsibilities

The Client may appoint a contact person for the Provider.
The Provider names François-Xavier Pâque as the person responsible for executing the services.

Article 4 – Deadlines

The services shall be provided by the deadlines, as agreed between the Client and the Provider.

Article 5 – Payment terms

a. The Client must pay invoices on receipt, in the manner agreed with the Provider.
b. If the payment is not made before the due date:
b’. The Provider reserves the right to suspend the contract.
b”. The Client shall be charged a late penalty of 9% per year, which takes effect on the date on which the invoice was issued and for a minimum amount of €50.00.
b”’. If the Client does not pay within 30 days of the due date, the Provider may terminate the contract.

Article 6 – Confidentiality

The Provider agrees to maintain the confidentiality of any information they receive during the provision of the services that pertains to the Client’s business, organisation and staff. The Provider agrees not to disclose this confidential information to third parties, unless prior consent is received from the Client, and to comply with this non-disclosure clause, unless and until the Client has disclosed this information to third parties themselves.

Article 7 – Jurisdiction

The validity, execution, interpretation and termination of this Contract shall be interpreted in accordance with Belgian law and shall be governed by the latter. The parties agree to make every effort to reach an amicable solution to any dispute resulting from the execution, interpretation or termination of this Contract. If an amicable agreement cannot be reached, the dispute shall be referred to the Commercial Court of Liège, Belgium.